Topics Related to Individuals and Families

The North Carolina Private Road and Bridge Program (NC-PRB) was established to assist property owners across western North Carolina with damages from Helene. The interest form for state-managed repair and reconstruction of private roads and bridges is closed. However, if you have incurred costs to repair or replace your private road, bridge, culvert or pipe, and wish to seek partial reimbursement, complete the NC Private Road and Bridge Reimbursement Form provided by North Carolina Emergency Management. 
People in western North Carolina affected by Hurricane Helene can access free civil legal assistance through Pisgah Legal Services. Access help with FEMA applications and appeals, housing and eviction issues, mortgage issues and foreclosure prevention, debt, homeowners insurance disputes, protection from scams and fraud, and disaster-related tax matters.
Access free legal help for disaster-related issues, including applying for FEMA or other assistance, appealing benefit denials, protecting against scams or contractor fraud, addressing housing problems like evictions, foreclosures, or unsafe conditions, replacing lost documents, and guiding survivors through insurance, employment, and other legal challenges after a storm.
This story workbook offers as a resource for people with intellectual or developmental disabilities (I/DD) and their care partners. Care partners can use this book to help explain hurricanes to the person with I/DD. It is written in plain language with visuals to support understanding.
Attend weekly trainings offered for first responders, health care workers, volunteers, and others who are looking for tools to support their friends, neighbors, and loved ones during this difficult time. This resource is offered by Resources for Resilience in partnership with Vaya Health.
Rapid Reset tools help us calm down quickly during times of stress. They can be used alone or with someone else when life gets tough. As you use them, pay special attention to any comfortable physical feelings you notice. You may begin to sense changes in your breathing, heart rate, and muscle tension as you destress.
There is no right or wrong way to feel in a disaster. It is essential that you have the resources you need, when and where you need them. The North Carolina Department of Health and Human Services can help people impacted by Helene find someone to talk with. Call or text the Disaster Distress Helpline at 1-800-985-5990 or the Disability and Disaster Hotline at 800-626-4959. Find and share these and other resources like 988, access to counseling, access to opioid treatment, and emergency access to medication. 
Hurricane Helene recovery resources for the deaf, hard of hearing, and deaf-blind are offered by the North Carolina Department of Health and Human Services. Get help replacing a lost or damaged hearing aid or cochlear implant and find other recovery-related guidance and resources, including videos in ASL with captions.
The Tech Finder Tool is available to help people use the internet, locate public computers and Wi-Fi, and access digital classes across North Carolina. This tool is offered by the NC Department of Information Technology.
The Renew NC Single-Family Housing Program is a centralized housing rehabilitation, reconstruction, or replacement program that will prioritize low- to moderate-income families with seniors aged 62 and older, children, and/or disabled household members impacted by Hurricane Helene in one of 29 listed counties. This program is funded by a U.S. Department of Housing and Urban Development (HUD) grant.